Responsible Gaming
Gambling should always be a form of entertainment, never a way to earn money or solve financial problems. The outcomes of casino games are random, and no strategy can guarantee a win. Play for fun, set clear limits, and never spend more than you can afford to lose.
Age Verification
You must be at least 18 years old — or the legal gambling age in your province, which may be 19 — to play at Captain Cooks Casino. The casino verifies your age and identity before you can open an account or place a bet. Underage gambling is illegal and strictly prohibited.
Warning Signs of Problem Gambling
If you notice any of the following behaviours in yourself or someone close to you, it may indicate a gambling problem:
- Chasing losses by returning to play again soon after losing money.
- Hiding gambling activity from family or friends, or lying about time and money spent.
- Spending more money or time on gambling than originally planned.
- Neglecting work, studies, relationships, or personal responsibilities because of gambling.
- Borrowing money, selling possessions, or using funds meant for bills to gamble.
- Feeling restless, irritable, or anxious when trying to cut back or stop gambling.
- Using gambling as a way to escape from stress, anxiety, or depression.
- Being unable to stop or reduce gambling despite repeated attempts.
Self-Help Tools at Captain Cooks Casino
Captain Cooks Casino provides several practical tools to help you stay in control. You can activate these directly in your account settings:
- Deposit limits: Set a maximum amount you can deposit per day, week, or month.
- Loss limits: Define a ceiling on the amount you are willing to lose over a set period.
- Reality checks: Receive automatic reminders about how long you have been playing, so you can decide whether to continue or stop.
- Self-exclusion: Block access to your account for a chosen period (from 24 hours to permanent exclusion). During this time, you will not be able to log in or place bets.
- Time-out: Take a short break from gambling, typically between 24 hours and 6 weeks.
Use these tools proactively. Setting limits before you start playing is the most effective way to keep gambling entertaining and safe.
Support Organizations by Country
If you or someone you know needs confidential help, reach out to the appropriate organization for your country:
- Canada: Responsible Gambling Council (RGC) — www.responsiblegambling.org
- United Kingdom: GamCare — www.gamcare.org.uk
GamStop — www.gamstop.co.uk - Australia: Gambling Help Online — www.gamblinghelponline.org.au
- United States: National Council on Problem Gambling (NCPG) — www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
- Other countries: Please use the most relevant national problem gambling organization in your region. A quick search for your country plus “problem gambling helpline” will provide the correct contact details.
Seek Help Now
If you recognise any warning signs in yourself or someone you care about, please act today. The organisations listed above offer free, confidential support, practical tools, and professional counselling. You are not alone, and help is available 24/7. Gambling should never harm your wellbeing — reach out and take the first step back to safety.